Buy as a resident of England

Help and advice

Delivery

Is it possible to send a parcel to a different address or recipient?

If the goods are paid through Alfaparcel’s ‘Assisted Purchase’ service and via Skrill or bank transfer, we can send the goods to any address or name specified by the customer. When paying via PayPal the goods are can only be sent to the name and address of the owner of the PayPal-account, from which the payment was made.

Important! According to the updated terms of use for the Virtual Address service, parcels can be sent only to the name of the account holder in our system, regardless of the chosen payment method. This rule is not applicable to our existing loyal customers; this is only for new customers.