Buy as a resident of England

Help and advice

Delivery

My products are already at the Alfaparcel warehouse, how can I order their dispatch?

To order the parcel dispatch, go to the My Warehouse menu in your account and select the ‘Add Selected Orders to the Parcel’, after ticking the boxes next to the orders that you wish to send: https://alfaparcel-support.com/cp/packages.php

Parcels are then prepared for shipment within 48 hours after receiving the request by the customer to send the parcel/parcels (provided that the request is made on a working day).

Once your package is prepared for shipment, we will send you a delivery invoice. The parcel will be dispatched once the delivery invoice has been paid in full.